Valentina Hoops

We process all orders within 1–3 business days. Once shipped, your order will be delivered through UPS and tracking information will be provided by email. Delivery times may vary depending on your location and carrier delays. We are not responsible for delays caused by UPS, weather conditions, or incorrect shipping information provided at checkout.

Thank you for shopping with Lumina.

At Lumina, we want you to love your jewelry. If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the item and packaging.

Due to hygiene and quality reasons, we do not accept returns or exchanges on worn items. Refunds are only issued for damaged, defective, or incorrect items. Approved refunds will be processed to the original payment method within 5–10 business days.

For assistance, please contact our customer support team.

Material: 304 Stainless Steel

Finish: 14k Gold Plated

Features:

• Water-resistant

• Tarnish-resistant

• Hypoallergenic

• Durable for everyday wear

• Long-lasting shine

Product Care

To keep your jewelry looking its best:

• Avoid contact with perfumes, and chemicals

• Store in a dry place when not in use.